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Privacy Policy

Effective Date: 24-03-2026

We value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your information when you interact with our electronics buyback services.

 

 

Information We Collect

We may collect the following types of information:

 

Personal Information

  • Name
  • Phone number
  • Email address
  • Government-issued ID (when required for transactions)

Device Information

  • Device type, model, and condition
  • IMEI or serial number (for verification purposes)

Communication Data

  • Messages sent through phone, text, email, or social media
How We Use Your Information

We use your information to:

  • Provide price quotes and complete transactions
  • Verify ownership and prevent fraud
  • Communicate with you & your inquiry or transaction
  • Improve our services and customer experience
  • Comply with legal requirements
How We Protect Your Information

We take reasonable steps to protect your personal information from unauthorized access, disclosure, or misuse. Your information is only accessible to authorized personnel and is handled securely.

 

Sharing of Information

We do not sell or rent your personal information.

We may share your information only when necessary to:

  • Comply with legal obligations
  • Prevent fraud or illegal activity
  • Work with trusted service providers who assist in business operations
Data Retention

We retain your information only for as long as necessary to complete transactions, comply with legal requirements, and maintain business records.

 

Your Rights

You have the right to:

  • Request access to your personal information
  • Request corrections or updates
  • Request deletion of your information (where legally permitted)

To make a request, please contact us using the information below.

 

Cookies & Website Tracking

If you visit our website, we may use cookies or similar technologies to improve your browsing experience and analyze site traffic. You can disable cookies through your browser settings.

 

Third-Party Links

Our website or social media pages may contain links to third-party sites. We are not responsible for the privacy practices of those external websites.

 

Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date.

 

Contact Us

If you have any questions about this Privacy Policy or how your information is handled, please contact us:

By using our services, you agree to the terms outlined in this Privacy Policy.

 

We may collect basic personal information such as your name, phone number, email address, and a valid ID when required. We also collect details about the device you are selling, such as the model and condition.

We may require a valid ID to help verify identity, prevent fraud, and comply with local laws and regulations related to buying and selling electronics. ID’s are not normally required.

No. We do not sell or rent your personal information to third parties. Your information is only used to complete transactions, provide services, or comply with legal requirements.

We take reasonable security measures to protect your information from unauthorized access or misuse. Only authorized personnel have access to your data.

We retain your information only as long as necessary to complete transactions, maintain records, and meet legal obligations.

Yes, we strongly recommend that you back up your data and perform a factory reset before selling your device to protect your personal information.

We do not access or use your personal data. However, as an extra precaution, devices may be wiped during the inspection or resale process to ensure all previous data is removed.

Yes, you can request deletion of your personal information where legally permitted. Contact us and we will assist you with your request.

Yes, we may use cookies or similar technologies to improve your browsing experience and understand how visitors use our website.

You can contact us by phone or email with any questions about your privacy or how your information is handled. We are happy to help.